You’ll save time by having personal control of your insurance needs and claims with our online policy management system. From the comfort of your home or office you can manage your policy or submit a claim. We’ll also handle the entire vehicle repair process for you, saving you hours of admin!
You can even bank savings of up to 25% on your insurance premiums. Not only will you save, but you’ll also be able to put money back in your pocket with our unique Simple Smart Bonus.
Dial Direct offers you exceptional service and simple, smart insurance. One call, one touch, one solution.
Cutting out the middleman
We offer the consumer the opportunity to deal directly with their insurer – whether over the internet or via our state of the art call centre, thus affording customers personal control of their short-term insurance needs. Our advanced technology and call centre systems ensure prompt answering of sales enquiries over the telephone and unrivalled turnaround times when it comes to policy administration and claims processing.
Dial Direct has the backing of holding company, Dial Direct UK, an established, reputable player in the European market for almost a decade. This international expertise enables Dial Direct to offer South Africans an international standard of insurance, with a nationwide, South African infrastructure. It also allows Dial Direct to constantly keep abreast of trends abroad, bringing regular product innovations to the South African market.
Simple Smart Bonus
Dial Direct offers a ‘Simple Smart Bonus ’ which allows a policy holder to enjoy the return of their entire first years’ premiums after four consecutive, claim free years or 25 % of all premiums paid over four years, whichever is the lesser. Independent Research has found that the Simple Smart Bonus is the most preferred bonus of any offered in the short-term insurance industry.